"Worst customer service I have ever received!!!"

A review of Adeel by Anonymous written on Monday 28th of October 2013

I took my iphone to have the backing replaced as the camera lens was scratched. At first I was impressed that this could be fixed with a simple replacement backing!!! The man in the shop replaced the backing, popped my phone cover on and charged me £10. I thought this is great, a simple solution to my scratched camera lens. Once i got home, I realised the phone cover was not sitting properly and there were gaps where there shouldnt have been, so I took the phone cover off and noticed that the backing cover was not clipped in correctly, so as anyone would, tried to clip it in....Unbeknown to me that this was the wrong backing for my phone,it cracked....I took the cracked backing into the shop to get my money back but was told because it was broken they could not give me a refund!!!!!I dont quite understand how someone, (obviously with no clue of what they are doing), can charge you for something that is the completely wrong thing, and due to this breaks, but takes no liability for their actions. Steer well clear of this shop if you need any part of your phone device fixed, he clearly has no idea what he is doing, he gave me an iphone 4s backing instead of an iphone 4.....And I am the one left to pay....How does that one work!!!! .

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