"Passionless Italian"

A review of Bar Napoli by Jem82 written on Sunday 21st of December 2008

Considering the credit crunch and choice of other restaurants in Edinburgh, you might think that Bar Napoli would be keen to attract repeat business. It would seem not.

Our group of 6 arrived at 10pm on a Saturday night. The restaurant was not particularly busy.

We attempted to order a bottle of wine for the table but were told that it was not chilled. We ordered other drinks to give them time to chill the wine - unfortunately the two beers in this order were also warm.

One girl wanted a straw for her drink - the waiter advised that they 'might have a straw left'. Oddly, five minutes after our drinks arrived, another waiter came to force straws upon the rest of us.

We were seated at a long table near the door. As we were cold, I tried to ask a member of staff if we could move to warmer area. Three members of staff were standing around, when I finally got their attention, I was told with a sneer that a waiter would be with me shortly. Five minutes later I managed to grab a passing waiter and we were moved to a wobbly table at the back.

Our food arrived and shortly after that we managed to get cutlery. The attitude of the staff seemed to be that they had better things to do than serve us.

Once we had eaten our acceptable but unimpressive meals, we asked them to cancel the wine as it had still not appeared. A quick trip to the ladies room (5 cubicles, two with toilet roll, one of which with a door which would not close properly) and we paid, got our change and left, never to return again.

Bad attitude, unimpressive food, none of the smiles and banter one would normally associate with an Italian restaurant.

I would strongly advise going elsewhere - certainly, no-one from our group will be returning to this poor excuse for a restaurant..

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