"DO NOT BUY FROM HERE"

A review of Saughton Mill Carpets by VERY UNHAPPY written on Sunday 22nd of June 2014

I PURCHASED A HALL,LANDING AND STAIR CARPET FROM THIS COMPANY FOR ALMOST £2,000 AFTER 6 MONNTHS THE CARPET WAS SHOWING SIGNS OF POOR WEARING AND ALSO STAINS APPEARED ON THE CARPET THAT COULD NOT BE REMOVED.AFTER CONTACTING THE STORE 4 TIMES I EVENTUALLY MANAGED TO GET THEM TO COME AND LOOK AT THE CARPET.BOTTOM LINE THEY WERE NOT WILLING TO TAKE ON MY COMPLAINT ANS ASKED ME TO PAY £100 FOR AN INDEPENDANT PERSON TO LOOK AT THE CARPET.i REFUSED AND ASKED WHAT SORT OF WARRANTY I HAD WITH THE CARPET???CLEARLY NONE THEY WERE NOT AT ALL INTERESTED!!!!! I WOULD NEVER EVER BUY ANYTHING FROM TTTHIS CARPET PLACE AGAIN TOTALLY UNPROFFESIONAL AND NOT INTRESTED I WILL NOW SPEAK TO TRADING STANDARDS AND PURSUE THIS MATTER LEGALLY MY ADVICE IS STAY CLEAR OF THIS SHOP AT ANY COST!!!!!.

NOTE: Reviews are submitted by visitors of our site. The contents of this page are in no way representative of the entity being reviewed, Saughton Mill Carpets, and are merely third party opinions. Edinburgh Online accepts no liability in respect of any material submitted by visitors and published by us and we are not responsible for its content and accuracy. For further details, see our Terms & Conditions.