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"Dirty restaurant"

A review of Marks & Spencer by Richard written on Sunday 11th of July 2021

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We have been to this restaurant many times, but our visit on Friday 9th July 2021 was extremely disappointing. We have no issues with the food that we ordered, our bacon rolls were delicious and were fresh and hot when delivered to our table. However, and more importantly, the cleanliness of the tables was an issue. There were remnants of old food and stains on many of the tables which shows that the tables were not thoroughly cleaned. The floor areas around many of the tables were littered with food, which was being trodden in and therefore carried to other areas.

This is all in stark contrast to our visit on Tuesday 29th June, when the young lady on duty (the only person) , meticulously cleaned the tables and ensured that all areas were kept clean, and rushed around in order to maintain cleanliness and hygiene standard.She is to be congratulated. It is obviously really important in current Covid times , that high standards of cleanliness is carried out..

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Map showing Marks & Spencer on Princes Street