It's a drop in service not a telephone helpline.If u go there with it pet u will be seen.I've not been for a while but planning to go soon, when u went they really did help and gave sound advice also free which is brilliant when he benefits have been cut, if u can't afford a vet the odds US the next best option for animals, just a shame there aren't many of these places if it from outside Edinburgh.Many thanks x..
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Map showing PDSA Pet Aid Hospital on Hutchison Crossway